You will have both a Display Name and a User Name at FX Ecademy.

• Display Name – Your Display Name should be a combination of your real first and last names: 
  • This is how the system will address you when it sends you emails
  • If the system says your name is already being used (e.g.: Tom Jones) then acceptable alternative display names would be:, TomJones, Tom.Jones, Tom J, Tom-Jones, Thomas Jones etc.
• User Name – your User Name is tied to your account and can be a variant of your Display Name, or alpha-numeric, but it must never be your full email address or include any special characters.
  • IMPORTANT: Your User Name cannot be changed once it has been created!
• Reserved Words – Never use any of the following words in your Display Name, User Name or email address for this site such as but not limited to: admin, administration, account, fxe, fxecademy, course, webinar, shotkits, website, wordpress, etc as words like this will keep your account from functioning properly forcing the account to be blocked by an Administrator based on our security protocols.
• Password – You will be sent a randomly generated temporary strong password when you create your account. If you wish to change the password please keep these rules in mind:
  • Password entropy predicts how difficult a given password would be to crack through guessing, brute force cracking, dictionary attacks or other common methods.
  • For your safety and ours, please make sure your password entropy is strong!
  • Don’t use any permutations of your username or email address as your password!
  • Your password must be between 12 to 16 characters at a minimum!
  • Passwords should include lower and uppercase letters, numbers and symbols such as @, %, !, $, &, #, and ^.
  • Test your password strength at My1Login Password Test.
• Email – You can change your email address but you must make sure that you update your account records.

Once logged into the website you will automatically be in your User Account. Here you will find the following links:

• Dashboard
  • Dashboard – returns to your User Account Dashboard
  • Orders – a comprehensive list of your Order Numbers with ability to view more details of same
  • Downloads – the page where you access your downloadable products like ShotKits™
  • Address –change your physical street billing address
  • Account details – edit  your identity information:
    • your first and last names (please use your real name)
    • your display name that appears
    • your email address (please keep your email address current)
    • your password
  • Logout – this link logs the user out of the website
• Access tab – a comprehensive ‘look only’ list of your purchased memberships and their status’.  
• Courses tab – grants you access to and tracks your progress of your purchased courses, workshops and webinars. 
• Download History tab - Please access your ShotKit™ downloads in your Account by using the Downloads link.

• Use the Login Link on the main navigation menu to log into the website.
• When you log in to the website you will be in your FX Ecademy User Account, and your Display Name replaces the Login link letting you know you are logged into the system.
• Your User Account Dashboard link(s) will let you: 
  • Change your billing address.
  • Change your Account details
    • Change your first and last names.
    • Change your Display Name – please always use your real first and last names.
    • Update your email
    • Change your password.
  • View your recent orders.
• If you encounter any difficulties, visit Get Support and file a support ticket. Please fill out the form completely.

• Login to your existing account.
• Click the Account Details link.
• Type your current / temporary password in the Current Password field; then use tab key to move to the next field.
• Enter your New Password; then use the tab key to move to the next field.
• Re-type your new password in the Confirm New Password field.
• Use the ‘eyeball’ icon to confirm that the passwords match.
• Click the Save changes button.

If you have lost your password, please use the Lost Password? link on the login page.

• No. Your account contains your payment history, and we are obliged to keep it.
• Your account may be closed by our Administration Director. 
• If you no longer want access to your account contact the Support Team. Please include the following information in the email: 
  • Your first and last names
  • Your Display Name
  • Your email address

Yes. We use cookies to track your account purchases and course progress amongst other things so ‘cookies’ will need to be enabled on your device.

How we use your personal data

Your personal data will be used to process your orders,  support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

We are committed to protecting the privacy on our site for of our visitors, customers, and members.

View Your Personal Data

You can view the personal data we are keeping on you.

1. Submit a support request for a copy of your private data
2. We will send an email asking that you confirm your request
3. After you confirm the request we will email a link to your data
4. Download the data and open the zip file
5. The data will be in html, open it by clicking or drag the file onto your browser address bar

Erase Your Personal Data

We can erase your personal data.  Doing so may affect our ability to deliver past purchases to you.  Our system may retain certain data for legal reasons.

1. Submit a support request for a copy of your private data
2. We will send an email asking that you confirm your request
3. After you confirm the request we will erase your data
4. You will receive a notice of erasure